Shipping & Returns
Shipping policies for digital products
Our digital artworks are available to you immediately after purchase.
After successful payment, you will automatically receive an email with the download link to your digital product. There will be no physical shipment. Please ensure your email address is correct. If you don't receive an email within 15 minutes, please check your spam folder or contact us directly.
Return & exchange digital products
Since this is digital content that is made available to you immediately after purchase, returns or exchanges are not possible.
By completing the purchase, you agree to waive your right of withdrawal.
Please check the product description carefully before purchasing.
Shipping Guidelines for Print on Demand (Gelato)
Our physical products are individually produced for you and shipped directly by our partner Gelato.
The delivery time is usually:
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Germany & EU: 5-10 working days
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International: 7-15 business days
Please note that we produce sustainably to order – this may result in longer delivery times in exceptional cases. You will receive a tracking number after shipping.
by email.
Return & Exchange Print on Demand (Gelato)
All physical products are made to order specifically for you.
Therefore, we cannot offer returns or exchanges due to incorrect size, color, or dissatisfaction.
Exceptions only apply to:
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Damaged goods
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Incorrect delivery
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Production errors
In this case, please contact us within 7 days of receiving your order with a photo of the damage.